DETAquarium Posted December 5, 2016 Report Share Posted December 5, 2016 Hey ShrimpSpot! I posted a Support Ticket but have had no response. I am trying to renew my profile as a Gold Supporting Member, but unfortunately it will not allow me to. I receive this message when attempting to "Add to Cart": I originally just attempted to switch the "Card on File" because it was expired, since it would not allow me to, I canceled the renewal in hopes to just purchase again, but as noted above I can't continue. Am I missing something? Thank you all! DETAquarium Quote Link to comment Share on other sites More sharing options...
Soothing Shrimp Posted December 5, 2016 Report Share Posted December 5, 2016 I've contacted Oblong for ya. Hopefully he'll reply soon. DETAquarium 1 Quote Link to comment Share on other sites More sharing options...
Vpier Posted December 5, 2016 Report Share Posted December 5, 2016 I had the same issue tried the same thing as DetA. I thought I would have to wait until my membership expire. Quote Link to comment Share on other sites More sharing options...
OblongShrimp Posted December 6, 2016 Report Share Posted December 6, 2016 I tried to reissue your invoice, please let me know if that allows you to pay for it. Vpier, would you like me to reissue yours as well or did you want to keep it canceled? Thanks, Will Quote Link to comment Share on other sites More sharing options...
DETAquarium Posted December 6, 2016 Author Report Share Posted December 6, 2016 Unfortunately that did not fix it Will. Please tell me if you are having better luck Vpier. When I attempt to checkout and place the order, I receive this error: When I attempt to change and/or add card I receive this page: That's right the page is blank with the exception of a "Save" button. Sorry, wish it worked. Let me know if I can help in anyway. Daryl/DETAquarium Quote Link to comment Share on other sites More sharing options...
Vpier Posted December 7, 2016 Report Share Posted December 7, 2016 22 hours ago, OblongShrimp said: I tried to reissue your invoice, please let me know if that allows you to pay for it. Vpier, would you like me to reissue yours as well or did you want to keep it canceled? Thanks, Will Please reissue. Quote Link to comment Share on other sites More sharing options...
OblongShrimp Posted December 8, 2016 Report Share Posted December 8, 2016 I reissued Vpier's invoice. If you go to your paypal account can you see the invoice in there and pay it? Quote Link to comment Share on other sites More sharing options...
Vpier Posted December 8, 2016 Report Share Posted December 8, 2016 29 minutes ago, OblongShrimp said: I reissued Vpier's invoice. If you go to your paypal account can you see the invoice in there and pay it? Its not there and still cant pay you through the invoice you sent via email from forum site. I will look in the morning and see if I can figure it out. Quote Link to comment Share on other sites More sharing options...
DETAquarium Posted December 12, 2016 Author Report Share Posted December 12, 2016 Any update on this? Would definitely like to continue supporting our forum. Quote Link to comment Share on other sites More sharing options...
OblongShrimp Posted December 13, 2016 Report Share Posted December 13, 2016 I have a support ticket in currently and am trying to figure out the cause. Thank you for your patience and support of the forum! DETAquarium 1 Quote Link to comment Share on other sites More sharing options...
OblongShrimp Posted December 14, 2016 Report Share Posted December 14, 2016 ok I think I got it fixed! I reissued the invoices, please let me know if it works now. Soothing Shrimp 1 Quote Link to comment Share on other sites More sharing options...
DETAquarium Posted December 14, 2016 Author Report Share Posted December 14, 2016 Looks like that did the trick. Thanks Will for all the hard work on keeping this forum running top notch. Soothing Shrimp 1 Quote Link to comment Share on other sites More sharing options...
OblongShrimp Posted December 14, 2016 Report Share Posted December 14, 2016 Sweet, for some reason my paypal info wasn't set up properly which is strange because it had been working ok previouslySent from my SM-G920V using Tapatalk Soothing Shrimp and DETAquarium 2 Quote Link to comment Share on other sites More sharing options...
DETAquarium Posted December 14, 2016 Author Report Share Posted December 14, 2016 23 minutes ago, OblongShrimp said: Sweet, for some reason my paypal info wasn't set up properly which is strange because it had been working ok previously Sent from my SM-G920V using Tapatalk The good news is we are back in action! Soothing Shrimp 1 Quote Link to comment Share on other sites More sharing options...
Vpier Posted December 15, 2016 Report Share Posted December 15, 2016 It worked for me. Quote Link to comment Share on other sites More sharing options...
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