Fishprinceofca Posted September 27, 2015 Report Share Posted September 27, 2015 Has anyone ordered from Blue Crown Aquatic Trade lately? I placed an order through their website last Monday, but haven't received any updates from them. I tried emailing and leaving messages through their site, but no response. It's quite peculiar because they were outstanding last year when I ordered from them. Just wondering if anyone knows what's up. Thanks. Quote Link to comment Share on other sites More sharing options...
Shrimple minded Posted September 27, 2015 Report Share Posted September 27, 2015 I've been in conversations with BCAT over the last 1+ month, they aren't on here every day but communicate well when they are. I would expect you will receive a response shortly. I'm not a facebooker but I'm sure they could be contacted through FB with timely results. Quote Link to comment Share on other sites More sharing options...
ANBU Posted September 27, 2015 Report Share Posted September 27, 2015 contact them on facebook for faster communication. Quote Link to comment Share on other sites More sharing options...
Fishprinceofca Posted September 27, 2015 Author Report Share Posted September 27, 2015 Cool, will do. Thanks, guys. Quote Link to comment Share on other sites More sharing options...
RyeGuy411 Posted September 27, 2015 Report Share Posted September 27, 2015 They can be late to reply..... Quote Link to comment Share on other sites More sharing options...
Jaykidding Posted September 28, 2015 Report Share Posted September 28, 2015 I emailed them too, never repsond tried facebool and they got back to me quickly Quote Link to comment Share on other sites More sharing options...
d0pey Posted September 28, 2015 Report Share Posted September 28, 2015 I dealt with them yesterday. Picked up some shrimps and some stuff to setup a new tank. However I did it through texting... They were really helpful!! I agree with everyone else. They will reply quicker through Facebook. Quote Link to comment Share on other sites More sharing options...
Fishprinceofca Posted September 28, 2015 Author Report Share Posted September 28, 2015 That's good to hear. I sent them a message through Facebook after the recommendations above, so hopefully I'll receive a response soon on my order. Quote Link to comment Share on other sites More sharing options...
colorfan Posted September 28, 2015 Report Share Posted September 28, 2015 That would still make me mad.Cant even answer back after a website order after almost a week. Terrible in my book RyeGuy411 1 Quote Link to comment Share on other sites More sharing options...
Fishprinceofca Posted September 28, 2015 Author Report Share Posted September 28, 2015 Yeah, kinda got left in the dark. I usually expect some sort of status update after the intial confirmation of a purchase email, or that a shipping label is being created. But they actually called me back today, were apologetic, and are sending out the shrimp today. Good enough for me. Ordering process needs some tweaking and streamlining for the future. Quote Link to comment Share on other sites More sharing options...
Fishprinceofca Posted September 28, 2015 Author Report Share Posted September 28, 2015 Thanks for the help, everyone Quote Link to comment Share on other sites More sharing options...
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